Privacy Policy

At Carol Energy Healing, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services.
1. Data controller
The person responsible for this website and data processing is:
Carol Energy Healing
📧 Email: info@carolenergyhealing.com
2. Information we collect
We may collect the following information:
Contact information: name, email, phone number, when you make a reservation or write to us via contact forms.
Payment details: Securely managed by third-party providers (e.g., PayPal, Stripe). Carol Energy Healing does not directly store card details.
Usage data: Anonymous information about your browsing habits (cookies, IP address, device type) used to improve your experience.
3. Purpose of the treatment
The information is used for the following purposes:
Manage bookings for sessions, workshops, or courses.
Respond to queries or contact requests.
Send communications related to the contracted services.
To inform you about news, promotions, or content related to wellness and healing (only if you give your consent).
Improve the web browsing experience.
4. Data retention
The data will only be retained for as long as necessary to fulfill the purpose for which it was collected.
You may request the deletion of your personal data at any time.
5. User rights
You have the right to:
Access, rectify or delete your data.
Oppose or limit the processing of your data.
Request the portability of your data to another provider.
Withdraw your consent at any time.
To exercise these rights, you can write to us at: info@carolenergyhealing.com
6. Cookies
This website uses cookies to improve navigation and analyze traffic. You can configure your browser to reject or delete them, although some site functions may be affected.
7. Security
We implement technical and organizational measures to protect your data against unauthorized access, loss, or improper disclosure.
8. External suppliers
We use third-party tools (e.g., payment platforms, booking systems, email marketing newsletters) that comply with applicable privacy regulations.
9. Changes in policy
We reserve the right to update this Privacy Policy at any time. The date it was last modified will be indicated at the end of the document.
📌 Last updated: March 2025